Baytrees Nursing Home

Baytrees Nursing Home provides personal and nursing care to up to 30 people with varying health needs including Parkinson's disease, stroke and frailty. At inspection, 27 people were using the service in one adapted building. The home maintains high cleanliness standards and residents feel safe.

One resident praised the cleaning routine, saying staff respect people's rest while keeping the house well-maintained. Staff are trained to recognise signs of abuse and protect people from harm, with sufficient trained staff available to meet care needs and safe recruitment processes in place.

However, significant medicines management issues were identified. Some medicines had not been disposed of properly, with prescription labels removed and medicines retained in stock. Other medicines had been removed from their packaging, making it unclear who they were prescribed for, putting people at risk of receiving incorrect medicines.

The home's monitoring systems had not identified these issues.