Balmain Care Home

1-4 Keppel Terrace, Stoke, Plymouth, Devon, PL2 1BT

01752556546

Care Type

Residential Care

Inspection date

28 January 2021

Provider

Karlyon Care Ltd

Beds

29 beds

Rating history

GoodSept 2015
Requires ImprovementNov 2017
Requires ImprovementJan 2019
GoodJan 2020

Improved from Requires Improvement to Good in 2020. CQC has rated this home 4 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Karlyon Care Ltd, which runs 7 care homes in England: 5 rated Good and 2 not yet rated.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Balmain Care Home

Balmain Care Home is a residential care home in Plymouth, offering personal care and support to adults of working age with mental health needs. The findings below set out the CQC's most recent observations of the service.

Balmain Care Home provides personal care and support for up to 29 people of working age experiencing severe and enduring mental health conditions. At inspection, 25 people were living at the service.

Residents understood the risks of Covid-19 and their collective responsibilities to one another and staff. Since the pandemic began, residents had chosen to limit their interactions to protect each other, forming their own household bubble. While the registered manager and staff supported residents in socially distancing, observations showed that some residents were struggling with isolation measures.

Source: CQC inspection report, 11 February 2021

Specialist Care

Mental healthPhysical disabilities

Photographs of the home

Practical details from the provider

The provider lists 29 rooms, some en-suite, arranged across four houses with a lounge in each.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 29 places — this is not a vacancy count
Registration checked: Registered · PL2 1BT

Registered care categories

Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 3 January 2020. Latest inspection date recorded: 28 January 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Balmain Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Balmain Care Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Balmain Care Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Balmain Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees