The Ark

36 Wawne Road, Sutton-on-hull, Hull, HU7 4YE

01482834234

Care Type

Residential Care

Inspection date

31 August 2021

Provider

Heathcotes Care Limited

Beds

7 beds

Rating history

GoodSept 2021

First inspected by CQC in 2021, rated Good.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Heathcotes Care Limited, which runs 52 care homes in England: 2 rated Outstanding, 42 Good and 8 Requires Improvement.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Ark

The Ark is a residential care home in Kingston upon Hull, providing accommodation and personal care for younger adults with learning disabilities. Full details of the CQC's most recent findings are set out below.

Heathcotes (The Ark) provides accommodation and personal care for a maximum of seven younger adults with learning disabilities, some of whom also have autism. All seven beds were occupied at the time of inspection. Staff numbers were adequate and appropriately trained to support residents effectively.

People expressed satisfaction with their care and felt safe and well looked after. The home had robust safeguarding procedures in place, with staff recognising and reporting concerns appropriately. Risk assessments were completed for residents, and the home monitored accidents and incidents to identify patterns and reduce risks.

Source: CQC inspection report, 25 September 2021

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 7 places — this is not a vacancy count
Registration checked: Registered · HU7 4YE

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 25 September 2021. Latest inspection date recorded: 31 August 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read The Ark's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Ark, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Ark, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Ark's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees