England

Arlington HouseBrighton and Hove

Illustrative image. Photographs of this home have not yet been added.

Rated:Requires ImprovementResidential

Arlington House

10 Tennis Road, Hove, BN3 4LR

01273413222

Care Type

Residential Care

Assessment date

6 June 2024

Provider

Montesano Care Ltd

Beds

33 beds

How this home compares nearby

Of 52 care homes for older people within 5 miles, 49 are rated higher by CQC, 3 are the same and none are lower.

14 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementMay 2019
GoodJan 2021
Requires ImprovementOct 2024

Rating dropped from Good to Requires Improvement in 2024. CQC has rated this home 3 times since 2019.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Montesano Care Ltd runs in England.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Arlington House

Arlington House is a residential care home in Brighton and Hove, providing personal care and support for people with a range of health and social care needs. The most recent findings from the Care Quality Commission are set out below.

Arlington House provides personal care and support for people with a range of health and social care needs. The CQC assessed the home after concerns were raised about medicines management and care delivery, and the rating has dropped from good to requires improvement. Inspectors found a breach of regulations relating to governance, with weak audits that had failed to identify problems, alongside shortfalls in risk assessment, medicines management and care planning.

Despite this, people and relatives told inspectors they felt safe, well cared for and able to raise concerns. Staff were described as kind and knowledgeable, with enough of them on duty, and safeguarding processes were working as they should. The provider has been asked to submit an action plan to address the concerns found.

Source: CQC assessment, 22 October 2024

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 33 places — this is not a vacancy count
Registration checked: Registered · BN3 4LR

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 22 October 2024. Assessment date recorded: 6 June 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 22 October 2024. References to “we” mean CQC. It describes findings at that time.

This assessment took place from 7 June to 21 June 2024. This assessment was planned in response to concerns we received about the management of medicines and care delivery at the service. We found one breach of the legal regulations in relation to systems of quality monitoring and governance. Governance systems and audits were not in place, and had not identified or addressed areas for improvement. We also found further areas of practice that needed improvement in relation to the assessment of risks, the management of medicines, person centred care planning and formal systems to support staff. The rating of this service has changed from good to requires improvement. However, people told us they were happy and well cared for. Safeguarding concerns were raised as required. Staff knew how to identify and raise concerns and liaised with relevant external professionals and stakeholders. Staff knew how to support people with their health conditions. There was enough staff to support people to remain safe. Staff had the skills and knowledge they needed to provide people with safe care. Staff had undertaken equality and diversity training and told us diversity was valued at the service. We have asked the provider for an action plan in response to the concerns found at this assessment.

Safe: Good
Effective: Requires Improvement
Caring: Good
Responsive: Good
Well-led: Requires Improvement

Questions prompted by these ratings

Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Arlington House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Arlington House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Arlington House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Arlington House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees