Charles Lodge

75 New Church Road, Hove, East Sussex, BN3 4BB

01273777797

Care Type

Residential Care

Inspection date

17 February 2021

Provider

Nicholas James Care Homes Ltd

Beds

27 beds

About Charles Lodge

Charles Lodge is a residential care home in Brighton and Hove, providing personal care and support for older people living with dementia. Further details from the CQC's most recent inspection are set out below.

Charles Lodge is a residential care home accommodating up to 27 older people living with dementia. At the time of inspection, 15 people were resident at the home. The service provides personal care and support tailored to the needs of people with dementia.

Inspectors found strong infection control practices in place. The home had implemented robust measures to prevent COVID-19 transmission among residents, staff and visitors. Access was restricted to essential visitors only, who were required to pre-arrange visits and undergo COVID-19 testing on arrival if they hadn't been recently tested.

Visitors were also required to follow handwashing protocols upon entry to the home.

Source: CQC inspection report, 3 March 2021

Specialist Care

DementiaOlder people

Photographs of the home

Practical details from the provider

The provider describes a purpose-built home with 24 rooms.
Listed facilities include a garden, terrace, quiet room, lounge, dining room and lift access.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 27 places — this is not a vacancy count
Registration checked: Registered · BN3 4BB

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 18 January 2019. Latest inspection date recorded: 17 February 2021.

Safe: Good
Effective: Requires improvement
Caring: Good
Responsive: Good
Well-led: Good

Questions prompted by these ratings

Effective: How are staff training, nutrition and health outcomes checked now?

These are questions for your visit, not a claim about conditions today.

Read Charles Lodge's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Charles Lodge, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Charles Lodge, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Charles Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees