Arbor House

High Street, Evington, Leicester, Leicestershire, LE5 6SH

01162739033

Care Type

Residential Care

Inspection date

11 August 2022

Provider

Leicestershire County Care Limited

Beds

40 beds

About Arbor House

Arbor House is a residential care home in Leicester. The findings from its most recent CQC inspection are set out below.

Arbor House accommodates up to 40 people across two floors, providing residential care and support for older people, those living with dementia, people with physical disabilities, and those requiring end of life care. At inspection, 38 people were using the service.

Residents and their relatives reported feeling safe. Staff demonstrated training in safeguarding procedures and understood how to promote people's safety. The service supported people to have maximum choice and control over their lives, with staff using the least restrictive approaches in residents' best interests.

Policies and systems in place supported this practice throughout the home.

Source: CQC inspection report, 10 September 2022

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 40 places — this is not a vacancy count
Registration checked: Registered · LE5 6SH

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 10 September 2022. Latest inspection date recorded: 11 August 2022.

Safe: Good
EffectivePublished 6 February 2019: Good
CaringPublished 6 February 2019: Good
ResponsivePublished 6 February 2019: Good
Well-led: Good

Read Arbor House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Arbor House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Arbor House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Arbor House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees