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Amherst HouseSurrey

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Rated:GoodNursing

Amherst House

287 Court Lodge Road, Horley, Surrey, RH6 8RG
01293223600
Care Type

Nursing Care

Inspection date

22 March 2023

Provider

WT UK Opco 4 Limited

Beds

60 beds

About Amherst House

Amherst House is a nursing home in Surrey, providing nursing and personal care for older people, including those living with dementia. Further detail on the service can be found in the findings below.

Amherst House provides nursing and personal care for up to 60 older people, including those living with dementia. At inspection, 56 people were resident at the service. People felt safe and told inspectors they were supported by staff who knew their needs well.

Staff managed risks effectively and sufficient staffing levels were available to support people safely. Relatives spoke positively about the care and support provided. The service had implemented infection control measures in line with national COVID-19 guidance.

People's needs and choices were properly assessed and their preferences considered in care planning. Staff supported people with their nutritional needs, and residents were complimentary about the food provided. The service safely recruited and inducted staff, who had access to appropriate training and supervision to develop the skills needed to support people effectively.

Source: CQC inspection report, 7 June 2023

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service with nursing
Registered capacity
60 places — this is not a vacancy count
Registration checked
Registered · RH6 8RG

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 7 June 2023. Latest inspection date recorded: 22 March 2023.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Read Amherst House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Amherst House, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Amherst House, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Amherst House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

287 Court Lodge Road, Horley, Surrey, RH6 8RG

CQC Logo

Amherst House

CQC overall rating

Good

Inspection date: 22 March 2023

View full inspection report
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