Ablegrange Severn Heights Limited

Old Hills, Callow End, Worcester, Worcestershire, WR2 4TQ

01905831199

Care Type

Nursing Care

Inspection date

18 July 2023

Provider

Ablegrange Severn Heights Limited

Beds

48 beds

About Ablegrange Severn Heights Limited

Ablegrange Severn Heights Limited is a nursing care home set in the beautiful county of Worcestershire, offering families in the area a local option for their loved ones. The team there understands how much it means to find the right place for someone you care about, and that sense of responsibility shapes the way they approach their work each day. For families beginning this journey, it can help to know that a dedicated care home is close to home and rooted in the local community.

Ablegrange Severn Heights provides personal and nursing care to up to 48 people, primarily older adults living with dementia or physical disabilities. At inspection, 16 people were using the service.

While some improvements from the previous inspection had been implemented, significant concerns remained. Medicines were not always managed and administered safely or as prescribed, and environmental risks had not been adequately identified and addressed to ensure people's safety. The provider's systems for auditing and overseeing service quality and safety needed further development to effectively monitor standards.

Staff recruitment processes were safe and staffing levels were sufficient to meet people's needs. Staff demonstrated understanding of their responsibilities in supporting residents.

Source: CQC inspection report, 20 September 2023

Specialist Care

DementiaOlder peoplePhysical disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 48 places — this is not a vacancy count
Registration checked: Registered · WR2 4TQ

Registered care categories

Caring for adults over 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 20 September 2023. Latest inspection date recorded: 18 July 2023.

Safe: Requires improvement
EffectivePublished 2 February 2023: Good
CaringPublished 5 December 2018: Good
ResponsivePublished 5 December 2018: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Ablegrange Severn Heights Limited's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Ablegrange Severn Heights Limited, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Ablegrange Severn Heights Limited, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Ablegrange Severn Heights Limited's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees