
Nursing Care
16 November 2022
Heritage Manor Limited
63 beds
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The Lawns provides residential nursing care and personal care for up to 63 people, including those living with dementia and physical disabilities. The service operates across two floors of an adapted building and was caring for 59 residents at the time of inspection. Staff demonstrated good understanding of people's individual care plans and risk assessments, which were regularly reviewed to support residents to live safely. The registered manager had identified issues with delays in responding to call bells and was working to address this by adjusting staffing levels and updating care plans to better meet people's needs.
Source: CQC inspection report, 16 November 2022
33, Main Road, Kempsey, Worcester, Worcestershire, WR5 3NF
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