Elpha Lodge Residential Care Home

Elpha Lodge, South Broomhill, Morpeth, Northumberland, NE65 9RR

01670760397

Care Type

Residential Care

Assessment date

6 August 2024

Provider

Elpha Lodge Residential Care Home Limited

Beds

24 beds

About Elpha Lodge Residential Care Home

Elpha Lodge Residential Care Home is a residential care home in Northumberland, providing personal care for people with physical disabilities. The findings below set out the CQC's most recent assessment of the service.

Elpha Lodge Residential Care Home provides personal care for up to 24 people, specialising in support for people with physical disabilities. The CQC carried out a responsive assessment after concerns were raised about dietary care, and found no evidence that people's needs in this area were not being met. The service has improved significantly since its previous inspection, when it was rated requires improvement with several breaches, and is now rated Good overall.

Inspectors found people received safe, person-centred care from enough suitably recruited staff, with risks well managed and safeguarding systems in place. Some minor gaps around infection control and record-keeping were identified and addressed promptly. Families and residents spoke positively about kind, attentive staff and a management team they trusted.

Source: CQC assessment, 22 October 2024

Specialist Care

Physical disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 24 places — this is not a vacancy count
Registration checked: Registered · NE65 9RR

Registered care categories

Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 22 October 2024. Assessment date recorded: 6 August 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 22 October 2024. References to “we” mean CQC. It describes findings at that time.

Date of assessment – 1 August to the 12 August 2024. Elpha Lodge is a care home registered to provide personal care for up to 24 people. 22 people were living at the service. The service specialises in providing care to people with physical disabilities. This was a responsive assessment due to receiving concerns in relation to the care being provided regarding people’s dietary needs. We looked at all 33 quality statements. At our last inspection published on 22 May 2023, the service was requires improvement overall, with breaches in 7 areas, person centred care, need for consent, safe care and treatment, safeguarding service users from abuse and improper treatment, good governance, fit and proper persons employed and staffing. The service had improved and was no longer in breach of regulations. We found no evidence to suggest people’s dietary needs were not being supported properly. After feedback the provider made some further improvements which needed to be embedded. People received safe, person centred care. People’s rights were upheld. Systems were in place to manage risk. Some updates were required which were addressed by the provider. There was a safeguarding system in place. There was enough suitably recruited staff on duty. Medicines were generally managed well, and some updates were addressed immediately to further enhance processes. Governance systems were in place and the registered manager planned to enhance the medicines audit in light of our feedback. The service was comfortable and tidy. The provider had not always detected and controlled potential infection risks, this was addressed during the inspection and further work was ongoing with support from the local infection control team. There was a good selection of activities taking place. We found a small number of records which needed to be updated, but the provider assured us this was to be immediately addressed. Staff worked well with other healthcare professionals.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Elpha Lodge Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Elpha Lodge Residential Care Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Elpha Lodge Residential Care Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Elpha Lodge Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees