Heatherdale Residential Home

Heatherdale provides personal care for up to 36 residents and was operating at full capacity at inspection. The home maintains high cleanliness standards and ensures adequate supplies of personal protective equipment are available. Staff have received training in infection control procedures to keep residents safe. The home facilitates family visits both indoors and in a newly built garden pod, while continuing to encourage relatives to register as essential caregivers. The registered manager noted that the staff team has worked cohesively throughout the pandemic, maintaining consistent staffing levels without relying on agency workers.