Wrekin Villa

116 Wrekin Road, Wellington, Telford, Shropshire, TF1 1RJ

01952240981

Care Type

Residential Care

CQC rating published

31 May 2019

Provider

Supported Homes Limited

Beds

5 beds

About Wrekin Villa

Wrekin Villa is a residential care home in Telford and Wrekin, providing personal care for people with mental health needs. Details of the latest CQC findings are set out below.

Wrekin Villa accommodates up to five people and provides personal care to residents with mental health care needs. Residents report that staff fully understand their needs and demonstrate kindness and compassion in their care. The service promotes individuality and maintains an excellent approach to dignity and cultural awareness.

Residents feel safe, and staff provide high-standard support. Staff are trained to recognize and report suspected abuse or poor practice, with managers familiar with established reporting procedures.

Source: CQC inspection report, 31 May 2019

Specialist Care

Older peoplePhysical disabilities

5 Questions to Ask on Your Visit

When visiting Wrekin Villa, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Wrekin Villa, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Wrekin Villa's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees