The Limes

39 Queens Road, Donnington, Telford, Shropshire, TF2 8DA

01952402295

Care Type

Residential Care

Inspection date

2 November 2023

Provider

Prokare Limited

Beds

6 beds

Rating history

GoodAug 2015
GoodNov 2017
GoodNov 2023

Rated Good at every inspection since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Prokare Limited, which runs 3 care homes in England: 3 rated Good.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Limes

The Limes is a residential care home in Telford and Wrekin, providing accommodation and personal care for younger people with physical disabilities, including those who have sustained acquired brain injuries. Further detail on the CQC's most recent findings is set out below.

The Limes provides accommodation and personal care for up to 6 younger people with physical disabilities, specializing in support for those who have sustained acquired brain injuries. The service operates from one adapted building and was at full capacity during inspection with 6 residents.

People feel safe living at the home and with the staff who support them. Robust staff recruitment procedures help protect residents from harm, and staffing levels are sufficient to meet their needs. Risks are assessed, monitored and managed collaboratively with residents, ensuring they are protected and informed while their wishes are respected.

Staff support people to exercise maximum choice and control over their lives.

Source: CQC inspection report, 24 November 2023

Specialist Care

Physical disabilitiesYounger adults

Facilities & Amenities

Laundry ServicePhysiotherapy

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing; Rehabilitation services
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · TF2 8DA

Registered care categories

Caring for adults under 65 yrs; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 24 November 2023. Latest inspection date recorded: 2 November 2023.

Safe: Good
EffectivePublished 22 November 2017: Good
CaringPublished 22 November 2017: Good
ResponsivePublished 22 November 2017: Good
Well-led: Good

Read The Limes's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Limes, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Limes, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Limes's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees