Woodstock Nursing Home

Woodstock Nursing Home provides nursing care for people living with dementia, supporting 24 people at the time of assessment. The CQC rated the service Requires Improvement overall, though recruitment and governance had improved since the last inspection. Medicines management was not always safe, and workforce instability had reduced the skills available to meet increasingly complex needs, leading to inconsistent quality of care.

Staff understood safeguarding and worked with outside agencies when needed, but some did not feel able to speak up or feel valued under a newly formed leadership team. Relatives generally felt their family members were safe and found the registered manager approachable, though views on staffing levels and how concerns were handled were mixed.