Woodland Vale

New Street, Torrington, Devon, EX38 8DL

01805622206

Care Type

Residential Care

Inspection date

6 November 2020

Provider

Devon County Council

Beds

20 beds

About Woodland Vale

Woodland Vale is a residential care home in Devon, offering accommodation and personal care in a purpose-built setting. The findings below set out the CQC's most recent assessment of the service.

Woodland Vale provides accommodation and personal care for 20 people in a purpose-built service with two ground-floor units. All bedrooms are single occupancy, and communal spaces include a conservatory accessible from an external door, which is used for family visits. The service maintains rigorous infection control practices, with all visitors required to arrange visits in advance, complete health declarations, provide contact details, and have their temperature checked.

Staff ensure hand washing and appropriate use of personal protective equipment for everyone entering the building. Cleaning regimes are detailed and thorough, with high-touch areas like door handles wiped down more than twice daily. People are supported to maintain contact with family and friends through phone calls, FaceTime, garden visits, and socially distanced visits in the pre-bookable conservatory, with time allocated for cleaning between visits.

Staff have adequate access to personal protective equipment, and the service has established policies and procedures for infection control, COVID-19, and safe admissions that are consistently followed.

Source: CQC inspection report, 19 December 2020

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 20 places — this is not a vacancy count
Registration checked: Registered · EX38 8DL

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 23 March 2019. Latest inspection date recorded: 6 November 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Woodland Vale's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Woodland Vale, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Woodland Vale, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Woodland Vale's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees