West Heanton - Residential Home

Buckland Filleigh, Beaworthy, Devon, EX21 5PJ

01409281754

Care Type

Residential Care

Inspection date

21 June 2019

Provider

West Heanton Ltd

Beds

28 beds

About West Heanton - Residential Home

West Heanton Residential Home is a residential care home in Devon for older people. Details of the CQC's most recent findings are set out below.

West Heanton Residential Home accommodates a maximum of 23 older people and provides residential care with nursing and personal care services. At the time of inspection, the home was at full capacity with 23 residents.

Residents reported consistently positive experiences with the care provided. One person commented that staff are "very compassionate" and understanding when they feel anxious, saying "I get all het up and can't seem to relax so I talk about it to the carers and they understand. " Another resident described the carers as "very kind and helpful," indicating a warm and supportive environment where residents feel genuinely cared for by staff members.

Source: CQC inspection report, 2 August 2019

Specialist Care

DementiaOlder people

Photographs of the home

Practical details from the provider

The residential home is in a rural setting and has landscaped gardens.
The site’s purpose-built day centre opens Monday to Friday.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 28 places — this is not a vacancy count
Registration checked: Registered · EX21 5PJ

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 2 August 2019. Latest inspection date recorded: 21 June 2019.

Safe: Good
Effective: Good
Caring: Outstanding
Responsive: Good
Well-led: Good

Read West Heanton - Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting West Heanton - Residential Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit West Heanton - Residential Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund West Heanton - Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees