Willowdene Care Home

Victoria Road West, Hebburn, Tyne and Wear, NE31 1LR

01914837000

Care Type

Nursing Care

Inspection date

25 February 2021

Provider

Premier Nursing Homes Limited

Beds

52 beds

About Willowdene Care Home

Willowdene Care Home is a nursing home in South Tyneside, providing personal and nursing care to older people. Further detail on the CQC's most recent findings is set out below.

Willowdene Care Home provides personal and nursing care to 44 people aged 65 and over. The home demonstrates strong infection prevention and control practices, with checks completed before visitors access the premises. The facility is kept clean and tidy, with domestic staff visibly maintaining standards throughout.

Staff have access to necessary personal protective equipment and have completed infection control training, including specific instruction on correct PPE use. The provider maintains up to date policies and procedures for managing infectious diseases, with regular infection control checks in place to ensure ongoing compliance.

Source: CQC inspection report, 16 April 2021

Specialist Care

DementiaLearning disabilitiesOlder peopleYounger adults

Facilities & Amenities

Activities ProgrammeGarden

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 52 places — this is not a vacancy count
Registration checked: Registered · NE31 1LR

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 3 April 2020. Latest inspection date recorded: 25 February 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Willowdene Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Willowdene Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Willowdene Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Willowdene Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees