Astell Care Centre

Wharrier Street, Walker, Newcastle Upon Tyne, Tyne and Wear, NE6 3BR

01912243677

Care Type

Nursing Care

Assessment date

17 June 2025

Provider

Crown Care VI Limited

Beds

96 beds

About Astell Care Centre

Astell Care Centre is a 96-bed nursing home located on Wharrier Street in Walker, Newcastle upon Tyne. It is operated by Crown Care VI Limited and provides care for older people, younger adults, and those with dementia, mental health conditions, and physical disabilities. The home received a Good rating from the Care Quality Commission in the CQC assessment published on 28 November 2025.

As a nursing facility, it offers medical support alongside residential care, making it suitable for residents with complex health needs. The Walker location provides access to local amenities while being part of the wider Newcastle area.

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 96 places — this is not a vacancy count
Registration checked: Registered · NE6 3BR

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 28 November 2025. Assessment date recorded: 17 June 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 28 November 2025. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 17 June 2025. Astell Care Centre is a care home registered to provide nursing and personal care for 96 people. At the time of the assessment, 80 people were living at the service. The service is spread over 6 units and provides care to people with complex mental health needs, including those living with dementia and people with physical disabilities.
This was a responsive assessment undertaken in response to information of concern received about the care being provided and staffing. We looked at all 11 quality statements, for those quality statements not inspected; we have used the scores awarded at the last assessment to calculate the overall rating. At our last inspection published on 15 October 2024, the service was rated good but there were some areas for improvement. These included medicines management, staffing and safe environments. At this inspection we found improvements had been made.
The provider acted in response to our feedback following the last inspection but needed to continue to ensure these improvements were embedded within the service. Risks to people’s safety and well being were managed and accidents and incidents were also recorded and reviewed to minimise the risk of them happening again. Safeguarding concerns were reported in line with requirements and staff were aware of their responsibilities in keeping people safe. Safe systems were in place to manage maintenance and infection prevention and control.
Concerns raised with us prior to our inspection had already been identified by the provider when we visited. They had taken action to address these for example, increasing staffing levels and improving the management of medicines.
Audit systems were in place to review the care people received and monitor the systems within the service. Where concerns were identified, action was taken to make improvements. Staff and the management team treated people with kindness, empathy, and compassion, and respected their privacy and dignity

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Astell Care Centre's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Astell Care Centre, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Astell Care Centre, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Astell Care Centre's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees