England

Willow LodgeLancashire

Illustrative image. Photographs of this home have not yet been added.

Rated:InadequateNursing

Willow Lodge

15-16, Moss View, Ormskirk, L39 4QA

01695579319

Care Type

Nursing Care

Inspection date

28 November 2022

Provider

Brookhouse Assets Limited

Beds

22 beds

How this home compares nearby

Of 18 care homes for older people within 5 miles, 18 are rated higher by CQC, none are the same and none are lower.

6 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementMay 2019
InadequateApr 2021
Requires ImprovementSept 2021
InadequateOct 2022
InadequateFeb 2023

Rating dropped from Requires Improvement to Inadequate in 2022. CQC has rated this home 5 times since 2019.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Brookhouse Assets Limited runs in England.

Average care home fees in the North West: £882 a week for residential care and £1,196 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Willow Lodge

Willow Lodge is a nursing care home in Lancashire, offering a place where older people can feel at home in familiar, comfortable surroundings. The team there understands how much it means to families to find the right care for someone they love, and that sense of commitment shapes the way the home approaches its work every day.

Willow Lodge provides nursing and personal care to up to 22 older people and those living with dementia. At inspection, 11 people were using the service. The home spans two floors accessible by lift, with communal areas, a garden, and car park available to residents.

Safety concerns were identified, as systems to manage environmental safety were not effective. While improvements had been made in medicines management, further work was needed to fully embed these changes. The home had also made improvements to its incident recording process to ensure mistakes were properly documented.

Source: CQC inspection report, 7 February 2023

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 22 places — this is not a vacancy count
Registration checked: Registered · L39 4QA

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Inadequate.

Rating report published 7 February 2023. Latest inspection date recorded: 28 November 2022.

Safe: Inadequate
Effective: Requires improvement
Caring: Good
Responsive: Requires improvement
Well-led: Inadequate

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Responsive: How are care plans, activities and complaints adapted to each resident?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Willow Lodge's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Willow Lodge, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Willow Lodge, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Willow Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees