Willow House

11 Osborne Road, Enfield, Middlesex, EN3 7RN

02088045039

Care Type

Residential Care

Inspection date

1 November 2018

Provider

Connifers Care Limited

Beds

6 beds

Rating history

GoodApr 2016
GoodDec 2018

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Connifers Care Limited, which runs 10 care homes in England: 10 rated Good.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Willow House

Willow House is a residential care home in Enfield, providing accommodation for people with mental health conditions and learning disabilities. The full findings from its most recent CQC inspection are set out below.

This residential care home accommodates six people with mental health conditions and learning disabilities across three floors of a terraced house. Communal areas on the ground floor include a kitchen, dining room, and sitting room, with additional leisure facilities provided by a games room and accessible garden.

At inspection, all six residents were living at the home. The service continues to maintain its good rating, with inspectors finding no evidence of serious risks or concerns during their visit and ongoing monitoring.

Source: CQC inspection report, 1 December 2018

Specialist Care

Mental health

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · EN3 7RN

Registered care categories

Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 1 December 2018. Latest inspection date recorded: 1 November 2018.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Willow House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Willow House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Willow House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Willow House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees