Willow Health Limited

This bungalow in Colchester provides single-bedroom accommodation for up to seven people with learning disabilities, autism spectrum disorder, and physical disabilities. At the time of inspection, six people were living at the service. Staff demonstrated clear understanding of safeguarding procedures and took appropriate steps to protect people. The registered manager reviewed incidents to identify learning opportunities, helping staff understand the effectiveness of their actions.

The service had identified risks to people and provided guidance to staff on mitigation, though further work was needed to ensure consistent risk management across the home. Medicines were securely stored with regular checks in place to ensure staff followed procedures correctly and identified errors promptly. The home was experiencing some staffing vacancies, but active recruitment was underway to fill these positions.