Wilbraham House

Church Street, Audley, Stoke On Trent, Staffordshire, ST7 8DE

01782720729

Care Type

Residential Care

Inspection date

17 September 2021

Provider

Wilbraham Limited

Beds

35 beds

Rating history

Requires ImprovementJul 2015
InadequateNov 2016
Requires ImprovementMar 2017
Requires ImprovementMar 2018
Requires ImprovementJul 2019
GoodDec 2019
GoodOct 2021

Improved from Requires Improvement to Good in 2019. CQC has rated this home 7 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Wilbraham Limited runs in England.

Average care home fees in the West Midlands: £912 a week for residential care and £1,308 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Wilbraham House

Wilbraham House is a residential care home in Staffordshire, offering personal care in a single building over three floors. Further details on the CQC's most recent findings are set out below.

Wilbraham House is a residential care home providing personal care to 30 people in one adapted building spread over three floors, with capacity for up to 35 residents. Staff are safely recruited and possess the skills and knowledge needed to provide effective support. They understand their safeguarding responsibilities and work to protect people from harm.

Medicines are managed safely and infection control procedures are consistently followed.

The home has effective care planning and risk management systems in place that guide staff to provide support tailored to individual needs and preferences. People are supported to have maximum choice and control over their daily lives.

Source: CQC inspection report, 6 October 2021

Specialist Care

DementiaLearning disabilitiesOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 35 places — this is not a vacancy count
Registration checked: Registered · ST7 8DE

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 6 October 2021. Latest inspection date recorded: 17 September 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Wilbraham House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Wilbraham House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Wilbraham House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Wilbraham House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees