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White Plains Care HomeBuckinghamshire

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Rated:OutstandingResidential

White Plains Care Home

Tilehouse Lane, Denham, Buckinghamshire, UB9 5DE
01895832190
Care Type

Residential Care

Inspection date

5 March 2019

Provider

B & M Investments Limited

Beds

48 beds

About White Plains Care Home

White Plains Care Home is a residential care home in Buckinghamshire, near Denham, providing accommodation and personal care for older people without nursing needs. Details of the most recent CQC inspection are set out below.

White Plains Care Home is a purpose-built facility situated just outside Denham, set within eight acres of landscaped grounds overlooking a private airfield. The home provides accommodation and personal care for up to 38 older people, with 37 residents at the time of inspection. The service does not provide nursing care.

The home was noted for its extremely caring approach, with staff taking considerable time to build and maintain compassionate relationships with residents, their relatives and friends. People and their relatives were very positive about the caring culture of the service, feeling highly valued and involved in its development.

Source: CQC inspection report, 31 May 2019

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
48 places — this is not a vacancy count
Registration checked
Registered · UB9 5DE

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 31 May 2019. Latest inspection date recorded: 5 March 2019.

Safe
Good
Effective
Good
Caring
Outstanding
Responsive
Outstanding
Well-led
Good

Read White Plains Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting White Plains Care Home, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit White Plains Care Home, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund White Plains Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

Tilehouse Lane, Denham, Buckinghamshire, UB9 5DE

CQC Logo

White Plains Care Home

CQC overall rating

Outstanding

Inspection date: 5 March 2019

View full inspection report
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