Mulberry Court

Mulberry Court is a residential care home providing personal and nursing care to 21 people aged 65 and over, with capacity for 28 residents. During the inspection, significant concerns were identified regarding medicines management. Some people had not received their prescribed medicines due to lack of stock, and the existing systems had failed to identify these issues. The service's internal processes were not aligned with current best practice standards for medicines management.

Staff demonstrated knowledge of safeguarding procedures and abuse recognition, with trained personnel reporting confidence in following correct procedures to report concerns. Relatives spoken with during the inspection provided their perspectives on the service, though specific feedback was not detailed in the summary provided.