Whistley Dene

Whistley Road, Potterne, Devizes, Wiltshire, SN10 5TD

01380721913

Care Type

Residential Care

CQC rating published

18 December 2018

Provider

Milestones Trust

Beds

6 beds

Rating history

GoodSept 2015
Requires ImprovementOct 2017
GoodDec 2018

Improved from Requires Improvement to Good in 2018. CQC has rated this home 3 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Milestones Trust, which runs 36 care homes in England: 2 rated Outstanding, 32 Good and 2 Requires Improvement.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Whistley Dene

Whistley Dene is a small residential care home in Potterne, near Devizes, providing care for up to six people with learning disabilities. Located in rural Wiltshire, the home is operated by Milestones Trust and received a Good rating from the CQC following its last inspection in December 2018. The intimate setting of a six-bed home means residents benefit from personalised care in a less institutional environment.

The rural location offers access to the Wiltshire countryside while remaining within reasonable distance of Devizes town centre for services and amenities. As a specialist provider for people with learning disabilities, the home's staff are trained to support residents with their specific needs and help them achieve greater independence and community inclusion.

Specialist Care

Learning disabilities

5 Questions to Ask on Your Visit

When visiting Whistley Dene, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Whistley Dene, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Whistley Dene's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees