Westdene House

Westdene House provides personal care to up to 14 people, with a focus on supporting those living with dementia and age-related frailties. At inspection, 12 people were using the service.

Quality assurance processes are in place, though audits of care records had not always identified some inaccuracies. These inaccuracies had no negative impact on people and were rectified during the inspection. The registered manager outlined plans to increase monitoring of records.

Other quality assurance processes, including environmental checks and audits, were effective in identifying areas for improvement.