Westcliffe Villa

37a Sea Road, Westgate-on-Sea, Kent, CT8 8QW

01843835669

Care Type

Residential Care

Inspection date

8 November 2023

Provider

Achieve Together Limited

Beds

14 beds

About Westcliffe Villa

Westcliffe Villa is a residential care home in Kent, providing support for younger adults with learning disabilities and sensory disabilities. The findings below set out the CQC's most recent assessment of the service.

Westcliffe Villa is a residential care home providing accommodation and support for up to 14 younger adults with learning disabilities and sensory disabilities. At the time of inspection, there were 13 people using the service.

The ethos, values and behaviours of leaders and care staff ensured that people could lead confident, inclusive and empowered lives. Staff kept people's needs, preferences and wishes at the centre of their interactions while promoting their strengths to maximise independence. People and their families were involved in the planning and review of their care and kept updated.

Staff supported people to have maximum choice and control of their lives, using the least restrictive approach possible and acting in their best interests.

Some maintenance issues had not been addressed in a timely manner, including important utility inspections that had not been undertaken when required. Quality control systems had not always identified these concerns or led to them being addressed prior to the inspection.

Source: CQC inspection report, 18 January 2024

Specialist Care

Learning disabilitiesMental healthPhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 14 places — this is not a vacancy count
Registration checked: Registered · CT8 8QW

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 18 January 2024. Latest inspection date recorded: 8 November 2023.

Safe: Requires improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Westcliffe Villa's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Westcliffe Villa, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Westcliffe Villa, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Westcliffe Villa's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees