Springfield House

The following is CQC's published account of its assessment, published 21 May 2024. References to “we” mean CQC. It describes findings at that time.

Springfield House is a care home providing accommodation and personal care for up to 10 people with a learning disability and autistic people. There were 10 people living at the service at the time of our assessment. We completed this assessment between 29 February and 8 March 2024, we visited the service on 29 February and 7 March 2024 and spoke with relatives remotely about their experience of the service. We assessed 9 quality statements Safeguarding, Involving people to manage risk, Safe and effective staffing, Medicines optimisation, Assessment of need, Consent, Independence choice and control, Equity in experience and outcomes and Governance and assurance. We assessed these quality statements as good and the overall rating for the service has improved to good. Improvements had been made since the last inspection regarding risks and medicines management. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. This includes: Right support: Model of care and setting maximises people's choice, control and independence. Right care: Care is person-centred and promotes people's dignity, privacy and human rights. Right culture: Ethos, values, attitudes and behaviours of leaders and care staff ensure people using services lead confident, inclusive and empowered lives. During our assessment, we found that the service was meeting the RSRCRC principles.