West Hill Place

12 Burrows Close, Woburn Sands, Milton Keynes, Buckinghamshire, MK17 8SN

07827279614

Care Type

Residential Care

Inspection date

20 November 2020

Provider

Zebra Care Homes Limited

Beds

6 beds

Rating history

Requires ImprovementJun 2015
GoodMay 2016
GoodApr 2019

Improved from Requires Improvement to Good in 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Zebra Care Homes Limited runs in England.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About West Hill Place

West Hill Place is a residential care home in Central Bedfordshire, providing accommodation and support for people with autism and learning disabilities. The findings below set out the CQC's most recent observations of the service.

West Hill Place provides accommodation, care and support for up to six people with autism and learning disabilities. The service maintains robust infection control procedures for visitors, including health screening, temperature checks on arrival, and provision of handwashing facilities and personal protective equipment. Staff ensure visitors have access to alcohol gel and follow strict safety protocols.

During the summer months, the service organised garden visits and socially distanced gatherings at local parks and leisure amenities for residents and their families. These visits were pre-arranged with set timings, enabling residents to maintain meaningful connections with loved ones while adhering to safety measures.

Source: CQC inspection report, 2 December 2020

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · MK17 8SN

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 17 April 2019. Latest inspection date recorded: 20 November 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Outstanding
Well-led: Good

Read West Hill Place's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting West Hill Place, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit West Hill Place, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund West Hill Place's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees