Wellington House

371 Dover Road, Walmer, Deal, Kent, CT14 7NZ

01304379950

Care Type

Residential Care

Inspection date

21 December 2021

Provider

Voyage 1 Limited

Beds

10 beds

About Wellington House

Wellington House is a residential care home based in Kent, offering a familiar and homely setting for those who call it home. The team there aims to provide a supportive, caring environment where residents feel comfortable and valued in their day-to-day lives. For families exploring care options in the area, it can be reassuring to find a smaller, more personal setting like this one close to home.

Wellington House provides personal care for up to 10 people with learning disabilities, autism, and mental health support needs in an adapted residential building. At the time of inspection, all 10 residents lived there, with three receiving personal care support. People told inspectors they were happy living at the service.

However, inspectors identified areas where people's support needed improvement, though specific details of these concerns were not elaborated in the summary provided.

Source: CQC inspection report, 1 March 2022

Specialist Care

Learning disabilitiesMental healthYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 10 places — this is not a vacancy count
Registration checked: Registered · CT14 7NZ

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 1 March 2022. Latest inspection date recorded: 21 December 2021.

Safe: Requires improvement
EffectivePublished 19 September 2017: Good
Caring: Requires improvement
ResponsivePublished 19 September 2017: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Caring: How do staff protect privacy, dignity and each person’s choices?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Wellington House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Wellington House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Wellington House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Wellington House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees