England

Waverley HouseHerefordshire, County of

Illustrative image. Photographs of this home have not yet been added.

Rated:GoodResidential & Nursing

Waverley House

Etnam Street, Leominster, Herefordshire, HR6 8AQ

01568612126

Care Type

Residential & Nursing Care

Inspection date

5 March 2019

Provider

Shaw Healthcare Limited

Beds

47 beds

How this home compares nearby

Of 11 care homes for older people within 10 miles, 2 are rated higher by CQC, 5 are the same and 4 are lower.

10 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 21 October 2026. How we compare homes | See the nearby homes

Rating history

GoodApr 2016
GoodApr 2019

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Shaw Healthcare Limited, which runs 17 care homes in England: 1 rated Outstanding, 13 Good and 3 Requires Improvement.

Average care home fees in the West Midlands: £912 a week for residential care and £1,308 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Waverley House

Waverley House is a care home in Herefordshire, County of, offering both residential and nursing care for older people. Full details of the Care Quality Commission's most recent findings are set out below.

Waverley House provides personal and nursing care to 41 people aged 65 and over. Residents reported feeling safe, though inspectors found safety concerns including inconsistent staffing levels that did not always meet people's needs promptly, and environmental risks that were not managed in a timely manner. Food quality and choice received mixed feedback from residents, which the registered manager confirmed they were actively addressing.

The home addresses complaints and concerns, though the systems for monitoring them lacked consistency.

Source: CQC inspection report, 13 April 2019

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing; Care home service without nursing; Rehabilitation services
Registered capacity: 47 places — this is not a vacancy count
Registration checked: Registered · HR6 8AQ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 13 April 2019. Latest inspection date recorded: 5 March 2019.

Safe: Requires improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?

These are questions for your visit, not a claim about conditions today.

Read Waverley House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Waverley House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Waverley House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Waverley House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees