Waterside Grange

Waterside Park off Rotherham Road, Dinnington, Sheffield, South Yorkshire, S25 3QA

01909494474

Care Type

Nursing Care

Assessment date

9 December 2024

Provider

Portland Care 2 Limited

Beds

83 beds

About Waterside Grange

Waterside Grange is a nursing home in Rotherham, providing nursing and personal care to older people and younger adults. Details of the CQC's most recent findings are set out below.

Waterside Grange is a residential care home providing nursing and personal care to older people and younger adults. The CQC found the service required improvement, remaining in breach of regulations relating to safe care and treatment and to good governance, as at the previous assessment. Risks to people had not always been identified or managed, and some incidents had not been thoroughly investigated.

A new management team had begun addressing concerns, but changes needed further time to embed.

People said staff were kind and caring, and felt safe, though not always fully involved in planning their care. Residents were positive about cleanliness and medicines management, but complaints and staff concerns raised on people's behalf had not always been handled promptly. Frequent changes in management had left many people and relatives unsure who the manager was.

Source: CQC assessment, 3 March 2025

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 83 places — this is not a vacancy count
Registration checked: Registered · S25 3QA

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 3 March 2025. Assessment date recorded: 9 December 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 3 March 2025. References to “we” mean CQC. It describes findings at that time.

Date of Assessment: 2 January 2025 to 21 January 2025. The service is a residential care home providing nursing and personal care to older people and younger adults. We carried out this assessment due to concerns we had received about the service and to follow up on actions from the last assessment. The provider was previously in breach of the legal regulation in relation to safe care and treatment and good governance. Improvements were not found at this assessment, and the provider remained in breach of both these regulations. However, the current management team had not been in post long and had begun to address some concerns and change some systems and processes. However, these require embedding in to practice to ensure they efficacy. The management team acknowledged improvements were required and had an action plan to keep them focused on priorities. Some incidents had not been investigated thoroughly. Risks associated with people’s care had not always been identified or managed to keep people safe.

Safe: Requires Improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires Improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Waterside Grange's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Waterside Grange, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Waterside Grange, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Waterside Grange's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees