Waters Edge Care Home

Waters Edge Care Home provides personal care for up to 63 people aged 65 and over, with 58 residents at the time of inspection. Some people are living with dementia. Staff safeguard residents from harm and provide timely support to people they know well. Medicines are administered safely, and staff follow infection control guidance. The home maintains care plans and risk assessments that guide staff in meeting individual needs.

The registered manager reviews concerns when issues arise and takes action to drive improvements. Residents and their families are involved in care planning and review processes. Staff support people to have maximum choice and control over their lives, using the least restrictive approaches. The home ensures people are supported to eat and drink according to their needs and receive care that aligns with their individual preferences.