New Home

20 Newhome Way, Walsall, WS3 1JH

07888131808

Care Type

Residential Care

CQC rating published

29 September 2026

Provider

Pegasus Havens Limited

Beds

3 beds

Costs and who runs this home

Run by Pegasus Havens Limited, which runs 2 care homes in England: 2 not yet rated.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About New Home

New Home is a small residential care facility in Walsall, West Midlands, providing accommodation for three residents. Located on Newhome Way, it is operated by Pegasus Havens Limited and specialises in supporting younger adults with mental health needs. As a micro-provision with only three beds, the home offers a compact, intimate setting compared to larger care facilities.

The service is registered as a residential care home rather than a nursing home, meaning it focuses on personal care and daily living support rather than medical nursing interventions. New Home is currently unrated by the Care Quality Commission, as it has not yet undergone an inspection. Prospective residents and their families should note this when gathering information about the home's standards and performance.

Specialist Care

Mental healthYounger adults

5 Questions to Ask on Your Visit

When visiting New Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit New Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund New Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees