Walton Manor Residential and Nursing Home

Walton Manor Residential and Nursing Home provides residential and nursing care for older adults living with dementia and disabilities. At the time of the CQC's assessment, 41 people lived at the home. Overall, the service was rated as requiring improvement.

Inspectors found a committed staff team offering compassionate, person-centred care, with good activity provision and strong understanding of safeguarding and mental capacity issues. However, the CQC found breaches relating to safe care and treatment and governance, including gaps in infection control, medication safety and record keeping. Some relatives also raised concerns about cleanliness and communication around healthcare appointments.