Walsingham House

33 Walsingham Drive, Bermuda Park, Nuneaton, Warwickshire, CV10 7RW

02476742200

Care Type

Residential Care

Assessment date

9 September 2025

Provider

PAKS Trust

Beds

4 beds

About Walsingham House

Walsingham House is a residential care home in Warwickshire, providing personal care and accommodation for a small number of people with a learning disability and autistic people. Further details from the Care Quality Commission's most recent inspection are set out below.

Walsingham House provides personal care and accommodation for a small number of people with a learning disability and autistic people. The CQC rated the service Requires Improvement overall, though staff were found to be kind, respectful and skilled, building positive relationships and supporting people's independence and interests. People and relatives spoke positively about their quality of life and involvement in decisions.

Inspectors found shortfalls in safe care and governance, including unsafe disposal of medicines and inconsistent quality assurance systems that failed to identify problems. Staffing levels were adequate and recruitment was mostly safe, but a breach of legal regulation relating to governance was identified. The provider has been asked for an action plan.

Source: CQC assessment, 28 October 2025

Specialist Care

Learning disabilitiesMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 4 places — this is not a vacancy count
Registration checked: Registered · CV10 7RW

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 28 October 2025. Assessment date recorded: 9 September 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 28 October 2025. References to “we” mean CQC. It describes findings at that time.

Date of inspection: 12 and 15 September 2025.
Walsingham House is a care home providing personal care and accommodation to people with a learning disability and autistic people. At the time of the inspection there were 3 people living in the home. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
At our last inspection we found improvements were needed in some areas, such as managing identified risks to people. At this inspection we found some improvements had been made and embedded into records and ways of working. However, we found improvements were required in relation to aspects of safe care and treatment and good governance.
People were supported with their medicines as prescribed and records reflected this. The registered manager had not always handled medicines for disposal in a safe way following the provider’s policy or the legal requirements related to medicines. The provider’s quality assurance systems were not consistently used in an effective way to identify or address areas needing improvement.
Staff had been trained and used their knowledge in supporting people who they had built positive relationships with. This meant they knew people well and how they liked to be cared for. Staff were respectful, kind and caring and gave person-centered care. There were enough staff on shift to meet people’s needs in a safe way. Overall, staff had been recruited safely, but some improvements were needed to ensure this was consistent.
We found 1 breach of legal regulation concerning governance of the service.
We have asked the provider for an action plan in response to the concerns found at this inspection.

Safe: Requires Improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires Improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Walsingham House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Walsingham House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Walsingham House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Walsingham House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees