Walshaw Hall

Bradshaw Road, Tottington, Bury, Lancashire, BL8 3PJ

01204884005

Care Type

Residential Care

Assessment date

29 February 2024

Provider

Capstone Care Limited

Beds

56 beds

About Walshaw Hall

Walshaw Hall is a residential care home in Bury, providing personal care and accommodation for people needing residential support, including those living with dementia. The findings below set out what the CQC observed during its most recent inspection.

Walshaw Hall provides personal care and accommodation for up to 56 people across three floors, supporting people living with dementia as well as those needing residential care. The CQC rated the home Good overall, finding that staff delivered kind, attentive care that respected people's dignity and wishes, though not all staff had completed mandatory training and some medicine cream charts were incomplete.

People living at the home said they felt safe and well cared for, and relatives praised the meaningful activities on offer and the responsiveness of staff. A newly registered manager had taken up post and was aware of the shortfalls identified, with plans in place to address them.

Source: CQC assessment, 28 June 2024

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 56 places — this is not a vacancy count
Registration checked: Registered · BL8 3PJ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 28 June 2024. Assessment date recorded: 29 February 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 28 June 2024. References to “we” mean CQC. It describes findings at that time.

Walshaw Hall is registered to provide personal care and accommodation for up to 56 people. Accommodation is provided over three floors, each of which has adapted facilities. The ground and first floor provide care to people living with dementia. The top floor is designated for those people requiring residential care. We carried out an on-site assessment, starting on 20 March 2024 and ending on 27 March 2024. This assessment was prompted in part due to concerns received about safeguarding and the absence of a Registered Manager. At the time of the assessment the new manager in place undertook their fit persons registration interview and is now registered with CQC. We looked at 10 quality statements in the safe, effective, responsive, caring and well-led key questions. At our last inspection the service was rated ‘good’. At this assessment, the rating for the service has remained the same. Although staff delivered good quality care which met people’s needs and respected people’s wishes and dignity, they had not always received all the mandatory training they needed. The provider had some staffing challenges which meant members of the ancillary team had been deployed to help at mealtimes. Processes had been put in place for managing medicines safely, however, we did identify some manual cream charts not always being completed. The newly appointed Registered Manager was aware of the issues, with a plan in place to drive improvement.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Walshaw Hall's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Walshaw Hall, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Walshaw Hall, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Walshaw Hall's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees