The Brandles

23-25 Birks Drive, Bury, Lancashire, BL8 1JA

Care Type

Residential Care

Inspection date

2 November 2022

Provider

Complete Home Services Ltd

Beds

7 beds

Rating history

GoodAug 2015
GoodAug 2017
GoodFeb 2020
GoodNov 2022

Rated Good at every inspection since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Complete Home Services Ltd runs in England.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Brandles

The Brandles is a residential care home in Bury, providing personal care and accommodation for people with mental health difficulties and learning disabilities. Details of the most recent CQC inspection findings are set out below.

This residential care home provides personal care and accommodation for up to seven people with mental health difficulties and learning disabilities. At the time of inspection, six people were using the service. Staff demonstrated a commitment to supporting residents' choices, dignity and independence, with efforts to facilitate access to local communities.

The home worked to ensure residents received appropriate support tailored to their individual needs and circumstances.

Source: CQC inspection report, 24 November 2022

Specialist Care

Mental healthYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 7 places — this is not a vacancy count
Registration checked: Registered · BL8 1JA

Registered care categories

Caring for adults under 65 yrs; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 24 November 2022. Latest inspection date recorded: 2 November 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read The Brandles's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Brandles, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Brandles, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Brandles's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees