Walnut House

49 Norwich Road, Dereham, Norfolk, NR20 3AS

01362698762

Care Type

Residential Care

Inspection date

16 March 2023

Provider

Autism Anglia

Beds

5 beds

Rating history

GoodOct 2016
GoodJul 2019
InadequateJan 2023
Requires ImprovementMay 2023

Improved from Inadequate to Requires Improvement in 2023. CQC has rated this home 4 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Autism Anglia, which runs 2 care homes in England: 1 rated Good and 1 Requires Improvement.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Walnut House

Walnut House is a residential care home in Norfolk, offering a calm and homely environment where residents can feel genuinely at ease. The team there are committed to providing care that is personal, attentive, and rooted in kindness. For families exploring care options in the area, it can be reassuring to know that Walnut House aims to feel less like a facility and more like a real home.

Walnut House provides residential care and personal support to four people with learning disabilities and autistic people. The home is a house with bedrooms across the ground and first floor, along with shared facilities for residents to use.

Source: CQC inspection report, 10 May 2023

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 5 places — this is not a vacancy count
Registration checked: Registered · NR20 3AS

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 10 May 2023. Latest inspection date recorded: 16 March 2023.

Safe: Requires improvement
EffectivePublished 26 July 2019: Good
CaringPublished 26 July 2019: Good
ResponsivePublished 26 July 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Walnut House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Walnut House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Walnut House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Walnut House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees