Victoria Manor

31 Abbey Road, Whitley, Coventry, West Midlands, CV3 4BJ

02476307039

Care Type

Residential Care

Inspection date

8 November 2017

Provider

HC-One Limited

Beds

30 beds

About Victoria Manor

Victoria Manor is a residential care home in Coventry, offering personal care including support for people living with dementia. Further details from the Care Quality Commission's most recent inspection are set out below.

Victoria Manor accommodates up to 30 people across two floors, providing personal care including for those living with dementia. At the time of inspection, 26 people were residing at the home with a registered manager in post. The service provides accommodation and personal care as a single package.

Inspectors found the service continued to be good in four of the key questions, though some improvements were identified relating to safety. The provider had recognised a decline in some standards following the previous inspection and had taken action to ensure continuous improvement at the home.

Source: CQC inspection report, 7 February 2018

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 30 places — this is not a vacancy count
Registration checked: Registered · CV3 4BJ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 7 February 2018. Latest inspection date recorded: 8 November 2017.

Safe: Requires improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?

These are questions for your visit, not a claim about conditions today.

Read Victoria Manor's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Victoria Manor, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Victoria Manor, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Victoria Manor's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees