Victoria Lodge Care Home

11 Victoria Road, Acocks Green, Birmingham, West Midlands, B27 7XZ

01217077921

Care Type

Residential Care

Inspection date

5 February 2021

Provider

Miss S G Howard

Beds

24 beds

About Victoria Lodge Care Home

Victoria Lodge Care Home is a residential care home in Birmingham, providing care for older people, including some living with dementia. Details of the Care Quality Commission's most recent findings are set out below.

Victoria Lodge accommodates 24 older people, including some with dementia. The home implements visitor safety protocols with temperature checks, lateral flow tests, and risk assessments to ensure visits take place safely. A visiting pod in the rear garden features a Perspex divider, allowing residents to see and speak with visitors in a comfortable environment.

The home actively supports residents' wellbeing by helping them maintain contact with family and their chosen faith communities, including access to religious services online.

Source: CQC inspection report, 26 February 2021

Specialist Care

DementiaOlder people

Facilities & Amenities

HairdresserActivities ProgrammeDining Room

Practical details from the provider

The activity programme includes crafts, music, quizzes and local outings; participation is optional and families can join in.

Published on the provider's website, checked 2 October 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing; Rehabilitation services
Registered capacity: 24 places — this is not a vacancy count
Registration checked: Registered · B27 7XZ

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 7 March 2020. Latest inspection date recorded: 5 February 2021.

Safe: Good
Effective: Good
Caring: Outstanding
Responsive: Outstanding
Well-led: Outstanding

Read Victoria Lodge Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Victoria Lodge Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Victoria Lodge Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Victoria Lodge Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees