Holly House Care Home

61 Westley Road, Birmingham, West Midlands, B27 7UQ

01217078665

Care Type

Residential Care

Inspection date

7 September 2023

Provider

Southside Specialist Dementia Care Ltd

Beds

9 beds

About Holly House Care Home

Holly House Care Home is a residential care home in Birmingham, providing personal care for working-age adults living with dementia and mental health conditions. Details of the CQC's most recent findings are set out below.

Holly House provides personal care for up to 9 working-age adults living with dementia and mental health conditions. At the time of inspection, all 9 places were occupied. The service has safeguarding systems in place, and staff understand the risks to people and follow assessments to meet their needs.

People felt safe and were supported by sufficient staff numbers who knew how to protect them from harm. Medicines were administered safely and as prescribed, and staff sought consent before providing care while considering individual communication needs.

However, care plan reviews lacked involvement from people, their relatives and representatives. For people who lacked capacity, it was not always clear how they or their representative had been involved in decision-making. Staff spoke positively about working for the provider.

Source: CQC inspection report, 11 October 2023

Specialist Care

DementiaMental healthYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 9 places — this is not a vacancy count
Registration checked: Registered · B27 7UQ

Registered care categories

Caring for adults under 65 yrs; Dementia; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 11 October 2023. Latest inspection date recorded: 7 September 2023.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Holly House Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Holly House Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Holly House Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Holly House Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees