Avalon House

48 Sherbourne Road, Acocks Green, Birmingham, West Midlands, B27 6EA

01217071314

Care Type

Residential Care

Inspection date

6 November 2019

Provider

Aspects Care Homes Ltd

Beds

10 beds

About Avalon House

Avalon House is a residential care home based in Birmingham, offering a familiar and homely setting for those who need support with day-to-day living. Families looking into care options locally will find a small, community-focused environment where residents are known as individuals rather than as names on a list. The team at Avalon House is committed to building genuine relationships with both residents and their loved ones, making the process of finding the right care feel a little less daunting.

Avalon House provides personal care to people living with mental health conditions. At the time of inspection, five people were residing at the home, which can support up to ten residents across two floors of an adapted building.

Inspectors found that people did not always receive safe care, with risks not consistently identified and care plans not always in place to minimise these risks. Staff understood appropriate safety procedures, and while recruitment had been conducted safely, the process required improvements to become more robust. People were supported to take their medicines safely, though enhancements were needed in this area.

Source: CQC inspection report, 18 January 2020

Specialist Care

Mental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 10 places — this is not a vacancy count
Registration checked: Registered · B27 6EA

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 18 January 2020. Latest inspection date recorded: 6 November 2019.

Safe: Requires improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Avalon House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Avalon House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Avalon House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Avalon House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees