Victoria Hall

Victoria Hall is a residential care home providing personal care to 34 people aged 65 and over, with capacity for up to 37 residents in one adapted building. People feel safe at the service, and staff have assessed individual needs and completed risk assessments for residents. Medicines are administered safely, though some record-keeping omissions require attention.

The registered manager is working on improvements to safety and records management, and the provider has been recommended to review current guidance on legionella testing to ensure their policy aligns with best practice.