Diamond House

Bennett Street, Downham Market, Norfolk, PE38 9EJ

01366385100

Care Type

Residential Care

CQC rating published

26 April 2018

Provider

Diamond House Care Home Limited

Beds

42 beds

How this home compares nearby

Of 13 care homes for older people within 10 miles, none are rated higher by CQC, 8 are the same and 5 are lower.

12 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodJun 2016
GoodApr 2018

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Diamond House Care Home Limited runs in England.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Diamond House

Diamond House is a 42-bed residential care home located on Bennett Street in Downham Market, Norfolk. The home provides care for older people, younger adults, and individuals with dementia or physical disabilities. It is operated by Diamond House Care Home Limited and holds a CQC rating of Good, based on an inspection conducted in April 2018.

The home's position in Downham Market, a market town in south Norfolk, provides access to local amenities whilst serving the wider East of England region. The home's range of specialisms indicates capacity to support residents with varying care needs, from age-related conditions to physical disabilities and dementia care.

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

5 Questions to Ask on Your Visit

When visiting Diamond House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Diamond House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Diamond House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees