England

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Valley View Care Home LtdMedway

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Rated:Requires ImprovementNursing

Valley View Care Home Ltd

Maidstone Road, Rochester, Kent, ME1 3LT

01634409699

Care Type

Nursing Care

Inspection date

17 August 2023

Provider

Valley View Care Home Ltd

Beds

33 beds

How this home compares nearby

Of 31 care homes for older people within 5 miles, 21 are rated higher by CQC, 9 are the same and 1 is lower.

11 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementFeb 2018
Requires ImprovementNov 2018
Requires ImprovementDec 2019
Requires ImprovementDec 2021
InadequateFeb 2023
Requires ImprovementSept 2023

Improved from Inadequate to Requires Improvement in 2023. CQC has rated this home 6 times since 2018.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Valley View Care Home Ltd runs in England.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Valley View Care Home Ltd

Valley View Care Home Ltd has been welcoming residents and their families to its Medway home for those moments when finding the right care feels like one of life's most important decisions. The team there understands how much it means to find a place where your loved one will feel comfortable, respected, and looked after with genuine warmth. Medway itself offers a friendly community setting, and Valley View aims to be a reassuring part of that for every resident who calls it home.

Valley View Care Home provides personal and nursing care to up to 33 people with various health conditions including diabetes, epilepsy, and Parkinson's disease. Some residents live with dementia or have mobility challenges. At inspection, 23 people were using the service.

The home has made improvements in identifying and managing individual risks, though safety enhancements remain ongoing. Staff have improved how they support people to make decisions and choices, but residents are not yet supported to have maximum choice and control of their lives.

Source: CQC inspection report, 15 September 2023

Specialist Care

Older people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 33 places — this is not a vacancy count
Registration checked: Registered · ME1 3LT

Registered care categories

Caring for adults over 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 15 September 2023. Latest inspection date recorded: 17 August 2023.

Safe: Requires improvement
Effective: Requires improvement
CaringPublished 15 December 2021: Good
ResponsivePublished 21 December 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Valley View Care Home Ltd's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Valley View Care Home Ltd, consider asking...

1.How many qualified nurses are on duty overnight and at weekends?
2.How do you manage a resident's relationship with their GP and hospital team?
3.What is your approach when a resident's condition deteriorates quickly?
4.What additional charges apply beyond the weekly fee?
5.How do you approach end of life care and involve families in those decisions?

5 Things to Look For on Your Visit

When you visit Valley View Care Home Ltd, look out for...

1.Is the nursing station visible and staffed, or hard to find?
2.Do staff respond promptly when a resident needs attention?
3.Are call bells answered quickly or left ringing?
4.Does the home feel calm or rushed and understaffed?
5.Are residents' medical records and care plans visible and up to date?

Could the NHS fund Valley View Care Home Ltd's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees