United Response - 198 Powder Mill Lane

198 Powder Mill Lane, Whitton, Middlesex, TW2 6EJ

02088987445

Care Type

Residential Care

Inspection date

8 November 2022

Provider

United Response

Beds

5 beds

About United Response - 198 Powder Mill Lane

United Response - 198 Powder Mill Lane is a residential care home in Richmond upon Thames, run by United Response. Full details from the Care Quality Commission's most recent inspection are set out below.

Powder Mill Lane is a care home providing care and support for up to five people, offering permanent care for up to two adults with learning disabilities and respite care for up to three adults with learning disabilities. The home had one person living there at the time of the inspection.

Source: CQC inspection report, 6 December 2022

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 5 places — this is not a vacancy count
Registration checked: Registered · TW2 6EJ

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 6 December 2022. Latest inspection date recorded: 8 November 2022.

Safe: Good
EffectivePublished 29 February 2020: Good
CaringPublished 29 February 2020: Good
ResponsivePublished 29 February 2020: Good
Well-led: Good

Read United Response - 198 Powder Mill Lane's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting United Response - 198 Powder Mill Lane, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit United Response - 198 Powder Mill Lane, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund United Response - 198 Powder Mill Lane's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees