United Response - 36 Harvey Road

36 Harvey Road, Whitton, Hounslow, Middlesex, TW4 5LU

02036681557

Care Type

Residential Care

Inspection date

2 September 2022

Provider

United Response

Beds

5 beds

About United Response - 36 Harvey Road

United Response - 36 Harvey Road is a residential care home in Richmond upon Thames, providing support for people with learning disabilities. The findings below set out what the CQC found on its most recent inspection.

United Response - 36 Harvey Road is a care home in Twickenham providing care and support for up to five people with learning disabilities. At the time of inspection, all five available places were occupied. The home demonstrated a safe environment for residents and staff, with regular quality reviews and adjustments made to improve care and support according to individual needs.

The service had established partnerships that promoted residents' participation in their community and helped reduce social isolation.

Source: CQC inspection report, 1 October 2022

Specialist Care

DementiaLearning disabilitiesOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 5 places — this is not a vacancy count
Registration checked: Registered · TW4 5LU

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 1 October 2022. Latest inspection date recorded: 2 September 2022.

Safe: Good
EffectivePublished 30 April 2019: Good
CaringPublished 30 April 2019: Good
ResponsivePublished 30 April 2019: Good
Well-led: Good

Read United Response - 36 Harvey Road's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting United Response - 36 Harvey Road, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit United Response - 36 Harvey Road, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund United Response - 36 Harvey Road's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees