United Response - 16 Curtis Road

16 Curtis Road, Whitton, Middlesex, TW4 5PT

02088986026

Care Type

Residential Care

Inspection date

11 November 2022

Provider

United Response

Beds

4 beds

About United Response - 16 Curtis Road

United Response - 16 Curtis Road is a residential care home in Richmond upon Thames, supporting people with learning disabilities. The findings below set out the CQC's most recent assessment of the service.

United Response provides accommodation and support for up to four people with learning disabilities. At the time of inspection, all four available places were occupied. The service maintains safe living conditions and regularly reviews the quality of care provided, making adjustments to better meet people's individual needs.

Staff are well-trained and appropriately recruited to support residents safely while enabling them to enjoy their lives. The home has established partnerships that help reduce social isolation and encourage people's participation in their community. The service properly assesses and monitors risks to both residents and staff, while complaints, concerns, accidents, incidents and safeguarding issues are thoroughly reported, investigated and recorded.

Source: CQC inspection report, 16 December 2022

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 4 places — this is not a vacancy count
Registration checked: Registered · TW4 5PT

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 16 December 2022. Latest inspection date recorded: 11 November 2022.

Safe: Good
EffectivePublished 28 November 2019: Good
CaringPublished 28 November 2019: Good
ResponsivePublished 28 November 2019: Good
Well-led: Good

Read United Response - 16 Curtis Road's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting United Response - 16 Curtis Road, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit United Response - 16 Curtis Road, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund United Response - 16 Curtis Road's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees