Underhall Respite and Resource Centre

Underhall, Chesterfield Road, Two Dales, Matlock, Derbyshire, DE4 2SD

Care Type

Residential Care

Inspection date

5 May 2022

Provider

Underhall Respite and Resource Centre Ltd

Beds

15 beds

Rating history

Requires ImprovementApr 2019
Requires ImprovementJun 2022

Rated Requires Improvement at every inspection since 2019.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Underhall Respite and Resource Centre Ltd runs in England.

Average care home fees in the East Midlands: £958 a week for residential care and £1,250 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Underhall Respite and Resource Centre

Underhall Respite and Resource Centre brings a sense of warmth and familiarity to residential care in Derbyshire, offering families a place where their loved ones can feel genuinely at home. The team here understands how important it is to find the right environment, and their focus on personal, attentive support reflects a real commitment to the people in their care. For families exploring options in the area, Underhall aims to be a reassuring and welcoming choice.

This residential care home provides personal and nursing care to up to 14 people, offering both short-term respite placements and permanent residential care. The service supports older people, including those with dementia, people with physical disabilities, sensory impairments, and mental health needs. The home is arranged on a single level with communal lounges, dining spaces, and an outdoor garden.

During the inspection, inspectors found that medicines were not always managed in line with best practice guidance, indicating an area requiring improvement in the home's medication management procedures.

Source: CQC inspection report, 29 June 2022

Specialist Care

DementiaLearning disabilitiesMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 15 places — this is not a vacancy count
Registration checked: Registered · DE4 2SD

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Eating disorders; Learning disabilities; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 29 June 2022. Latest inspection date recorded: 5 May 2022.

Safe: Requires improvement
EffectivePublished 12 April 2019: Good
CaringPublished 12 April 2019: Good
ResponsivePublished 12 April 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Underhall Respite and Resource Centre's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Underhall Respite and Resource Centre, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Underhall Respite and Resource Centre, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Underhall Respite and Resource Centre's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees